Refund and Cancellation Policy
What happens to your money if you cancel, or if a payment goes wrong.
Effective from 1 August 2026
1. What you are buying
Both plans are prepaid digital subscriptions that unlock access immediately on successful payment.
- View Jobs — ₹99 for one year.
- Post Jobs — ₹99 for one month.
Neither plan auto-renews. Nothing is charged again unless you deliberately buy another period, so there is no recurring mandate to cancel.
2. Cancellation
You may stop using the service at any time and you may delete your account at any time from Settings. Because access is granted in full the moment payment succeeds, cancelling part-way through a period does not create a pro-rata refund.
Deleting your account does not refund the unused part of a subscription. If you want both, ask for the refund first and wait for our reply.
3. When we do refund
We refund in full, without argument, in these situations.
- Duplicate charge — you were debited more than once for the same plan and period.
- Money debited, access not granted — payment succeeded at your bank but the subscription did not activate, and we cannot activate it for you.
- Charged after cancellation — any amount taken for a period you did not ask for.
- Our failure — the service was unusable for a substantial part of your paid period because of a fault on our side, and we could not fix it.
4. When we do not refund
- Change of mind after access has been used.
- You did not find a suitable job, or your listing did not attract candidates. We are a listings platform and do not guarantee outcomes.
- You posted a listing that broke our Terms and it was removed.
- Your account was suspended for abuse, fraud, or a breach of the Terms.
- You forgot the subscription would expire, or did not use the service during the paid period.
5. How to request a refund
Email suportodishalocaljobs@gmail.com from the address registered on your account, within 7 days of the charge, and include:
- The registered email address on the account.
- The plan you paid for and the date of payment.
- The transaction reference or UTR from your bank or UPI app statement.
- A one-line description of what went wrong.
6. Timelines
- We acknowledge a refund request within 2 business days.
- We decide, and tell you the outcome with a reason, within 7 business days.
- Approved refunds are initiated within 3 business days of the decision.
- The money reaches you within 5 to 7 business days of initiation, depending on your bank. UPI is usually faster than cards.
Refunds go back by the same method and to the same instrument used for payment. We cannot redirect a refund to a different card, account, or UPI ID, and we do not refund in cash or as account credit.
7. Failed and pending payments
If a payment fails, no subscription is created and no amount should leave your account. If your bank shows a debit for a failed attempt, it is normally an authorisation hold that your bank reverses automatically within 5 to 7 business days. If it has not reversed after 7 business days, email us with the transaction reference and we will trace it with the gateway.
8. Disputes
Contact us before raising a chargeback with your bank — a direct request is faster, and a chargeback freezes the amount for weeks. If you are unhappy with our decision, write to REPLACE_ME — Officer name at suportodishalocaljobs@gmail.com, phone REPLACE_ME — +91 XXXXXXXXXX. Unresolved disputes are governed by the Terms and Conditions.
